Why work with a Coach?
Are you struggling with confidence in your MSL role?
Are you seeking ways to enhance your MSL skills to thrive at work and at home?
Are you unsure what skills to master and the fastest way to learn as an MSL?
Are you looking to take the next step in your Pharma career or position yourself for a promotion?
Are you able to effectively and efficiently navigate challenges in a rapidly changing industry?
Benefits of working with a coach?
- 80% of people who receive coaching say their self-confidence increased
- 70% of those who receive coaching improved their work performance, relationships and communication skills
- 60% of those who receive coaching reported better work/life balance, wellness and career opportunities
- You’ll work with an unbiased, experienced accountability partner with extensive Medical Affairs experience
- You’ll receive a customized, holistic coaching approach to empower and equip you thrive at work and at home
MSL Prep Program for Current MSLs:
The MSL Prep program provides personalized 1:1 coaching and tailored instruction to empower MSLs to excel in their roles by enhancing their skills, building confidence, and strengthening their ability to adapt to in a rapidly changing industry. Each coaching session is conducted via Zoom to ensure comprehensive, tailored training for each client. For more information on program features, ideal candidates, additional details and to Purchase the MSL Prep Program click on the dropdown arrows below.
- Personalized 1:1 coaching, training and feedback during 10 individual 60 minute sessions
- Pre-Program Assessment - completed online by client prior to Kickoff Call
- One 60 minute session - Kickoff Call during week 1 of training to:
- Get to know you
- Discuss the Program Outline
- Review your Pre-Program Assessment
- Conduct Goal Setting, Career Planning & Vision Crafting
- Develop your Program Action Plan
- Eight 60 minute sessions - Client chooses from the options below:
- Clinical Trial Support
- Communication Skills
- Cross-functional Collaboration
- Emotional Intelligence
- Engaging with your Manager
- Executive Presence
- Insights Gathering
- KOL Engagement Strategies
- KOL Identification Strategies
- Medical & Corporate Strategy
- Medical Congress Planning & Support
- Territory Planning & Management
- Time Management
- Topic of Client’s Choice (customized session based on client’s need)
- Work Life Balance
- Post-Program Assessment & Evaluation - completed online by client prior to Wrap-up Call
- One 60 minute session - Wrap-up Call upon completion of program to:
- Summarize Key Learnings
- Review Goal Achievements
- Discuss Actionable Strategies for Ongoing Growth & Development
- Recordings of each coaching session for your personal use
- Flexible scheduling for each session to accommodate your timeline
- Seeking to build confidence in their role
- Overwhelmed as a new(er) MSL
- Interested in being promoted & advancing their Pharma career
- Tired of trying to master the necessary MSL skills on their own
- Confused on how to prioritize their time & energy
- Looking to fast-track their learning
- Struggling to navigate the complexity of the role
- Striving to enhance their adaptability in a rapidly changing industry
- All coaching sessions must be completed within 6-months of program purchase
- Session recordings, forms and program content are for personal use only
- All coaching & training is completed 1:1 with Shelby via Zoom sessions
- All coaching sessions are tailored to the individual client to ensure their specific needs are met
- All sessions are focused on building confidence to ensure each client excels in their role
- No recorded online modules/training or group coaching calls
Individual Coaching for Current MSLs
Personalized 1:1 coaching in a 60-minute session. When booking your session, select from the topics listed below. Click on the dropdown arrows below for more details on each coaching topic.
A thorough examination of the clinical trial process, encompassing study phases, post-marketing studies and the ways in which MSLs can support these trials. Covered during a 60-minute Zoom session. Investment = $250
Communication skills are crucial for an MSL's success. This session offers an overview of essential verbal and non-verbal communication, presentation techniques and active listening skills. Covered during a 60-minute Zoom session. Investment = $250
MSLs frequently work cross-functionally with various internal departments, such as Clinical Development, Commercial, and Medical Information. This training focuses on how to effectively collaborate with internal stakeholders. Covered during a 60-minute Zoom session. Investment = $250
Developing and enhancing Emotional Intelligence helps MSLs become more self-aware, empathetic, and adaptable in their role. This training will focus on key components of Emotional Intelligence and provide MSLs with practical strategies to apply in their interactions with internal and external stakeholders. Covered during a 60 minute Zoom session. Investment = $250
Establishing rapport and working effectively with your MSL manager is essential. This session covers preparation for one-on-one calls, field ride-alongs, and discussions about professional development and career aspirations with your MSL manager. Covered during a 60-minute Zoom session. Investment = $250
Executive presence is essential in the pharmaceutical industry, especially for MSLs. This session covers effective live, virtual, and written presence, including projecting self-assurance and composure. It focuses on building credibility with internal and external stakeholders, understanding and managing your emotions while influencing others, and navigating changing circumstances with flexibility and resilience. Covered during a 60-minute Zoom session. Investment = $250
Gathering insights is one of the most valuable aspects of the MSL role. This session explores what constitutes an actionable insight, how these insights influence medical and corporate strategy, and how to overcome challenges in collecting actionable insights. Covered during a 60-minute Zoom session. Investment = $250
Building relationships with KOLs is the most crucial aspect of the MSL role. This session covers key KOL engagement strategies, including gaining access, building rapport, live and virtual engagement, asking probing questions, pre-call planning, and handling objections. Covered during a 60-minute Zoom session. Investment = $250
Identifying KOLs can be complex. This session covers distinguishing between different types of KOLs, using databases and tools to identify potential candidates, assessing their influence, and prioritizing KOLs based on strategic importance, whether local, regional, national, global, or digital. Covered during a 60-minute Zoom session. Investment = $250
This session highlights the importance of understanding the company's short-term and long-term goals and how they translate into specific strategies and initiatives. It emphasizes ensuring consistent messaging that aligns with the company's strategic objectives and gathering insights into the clinical development plans for both existing and pipeline products. Covered in a 60-minute Zoom session Investment = $250
This session covers pre-congress planning, attending and summarizing key presentations, symposia, and panel discussions, creating detailed reports and summaries of important sessions and findings, and supporting company-sponsored posters and presentations. Covered during a 60-minute Zoom session. Investment = $250
This session covers best practices for territory planning and management, including territory analysis, setting strategic objectives, engagement planning, and resource allocation. Covered during a 60-minute Zoom session. Investment = $250
This session focuses on thriving in a field-based, customer-facing remote role by aligning efforts and energy on high-impact tasks and activities. It includes creating detailed daily, weekly, and monthly schedules, setting clear and achievable goals and deadlines, and planning travel efficiently to minimize downtime and maximize productivity. Covered in a 60-minute Zoom session. Investment = $250
This tailored coaching session is designed to address a specific topic of your choice, allowing you to focus on the area that matters most to you.The Topic of Client's Choice will be covered in one 60 minute zoom session. Investment = $250
This session is designed to provide MSLs with practical strategies to achieve a sustainable work-life balance. Through interactive discussions and self-reflection exercises, participants will explore how to set boundaries, manage time effectively, and prioritize self-care without compromising their professional goals. Covered in a 60-minute Zoom session. Investment = $250
Prior to the coaching session, you’ll complete a personal assessment providing responses to standard interview questions. Using your responses, the 60-minute Zoom discussion will be tailored to focus on:
- Conducting a mock interview with real-time feedback
- Crafting strong answers to behavioral interview questions
- Effectively researching the company you’re interviewing with
- Developing insightful questions to help you evaluate the role
- Presenting yourself confidently in both live and virtual interviews
This session is designed to help you feel prepared, polished, and confident. Investment = $600
During the 60-minute Zoom session, we’ll conduct a mock interview with real-time feedback, providing practical suggestions to help you present yourself confidently in both live and virtual settings. In addition to the mock interview, we’ll cover key tips and techniques for interview success. Investment = $250
A comprehensive review of your prepared slide deck will be conducted, with detailed written suggestions provided to you ahead of our Zoom session. During the 60-minute Zoom session, you will deliver a 20-30 minute virtual mock presentation of your slide deck, followed by a 30-minute Q&A session for further discussion, presentation feedback, and slide deck refinement. Please ensure your slide deck is emailed to Shelby at least one week prior to the scheduled Zoom session. Investment = $600
During the 60-minute Zoom session, you will deliver a mock interview presentation, followed by detailed feedback on your performance. Suggestions will be provided to help you present yourself in the most professional and impactful way, ensuring your message resonates with your audience in both live and virtual interview settings. Investment = $250
Comprehensive review of your current resume/CV with detailed written suggested edits to be provided to you prior to our 60-minute Zoom session. During our 60-minute Zoom session, we'll review the suggested edits and discuss strategies to effectively highlight your skills and experience for MSL and MSL leadership roles. Current resume/CV should be emailed to Shelby at least one week prior to scheduled Zoom review session. Investment = $600
"I had the privilege of being under Shelby's management, where she demonstrated exceptional skill as both a mentor and coach. Her ability to swiftly identify areas requiring guidance and offer solutions, often before one realizes the need, was remarkable. Shelby's strength lies not only in simplifying complex ideas, but also in her attentive listening and problem-solving skills, making her an invaluable support in empowering individuals to thrive in their endeavors."